Not getting email to notify received comment in the blog 
Autor: O. Aas-Hanssen
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Followers 1,
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Trying to make a blog, but I don't get emails to notify me about comments. Don't know how I can read from the database either?
Regards Ole Andreas
Gepostet am
With some web hosts, the check mark must be removed so that the website operator also receives an email, see screenshot
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Autor
Hi, there was no difference. Still no reply email. /Ole
Is a domain email address specified in the email parameters?
Maybe also test a domain email address at "Blog: Article page".
Otherwise, wait for the Incomedia employees, who should be online here from Monday.
Hi!
Please let us know if you are using a domain e-mail: if you don't please try to change address and set one that has the same domain as your website.
Thanks!
Autor
Hi,
I added the email address admin.oleweb.eu, but I still haven't received any email back.
Best regards,
Ole Andreas
I entered my private email address (My name @ freenet.de) in the blog settings for the comments and also received an email to my private email address during the test.
The email address as an example has been given spaces so that it is not converted to *** here.
My domain email address is entered in the “Email” tab under the parameters.
I'm using WebSite X5's Pro 2026.2.4 version.
Hello,
could you please provide us with more information about the settings you have configured for outgoing emails?
We would also ask you to check whether the emails may have been automatically moved to the Spam/Junk folder instead of reaching the inbox.
This information will help us investigate the issue more thoroughly.
Thank you!