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Andrey Z.
Andrey Z.
User

Starting problems  en

Autor: Andrey Z.
Besucht 1215, Followers 1, Geteilt 18  

Dear sirs, I have a problem with starting of a project: when I'm trying to start a new project there is a window "Creating project files..." that doesn't hide, so I can't start working. It appeares in both Demo and Free Versions. I don't know what to do. I've installed IE8 and the latest version of WS X5 9. Could you help me?

Thank you in advance!

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Samantha M.
Incomedia

Hi Andrey!
I can not see your licence in your control panel. Can you please give me their product code/licence key so that I may help?
I have now turnerd your post into private therefore only me and you will be able to read it from now onwards.

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Gepostet am von Samantha M.
Andrey Z.
Andrey Z.
User
Autor

Hi, Samantha!

I tried to use Demo and Free versions. Where can I get the code/key?

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Gepostet am von Andrey Z.
Andrey Z.
Andrey Z.
User
Autor

Samantha,

Today I've tried Demo on another computer with Windows Vista installed, and everything was Ok. So, I guess that the problem is in my computer (with Windows XP). I don't know what exactly is incorrect, so ask you to help me. Thanks!

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Gepostet am von Andrey Z.
Andrey Z.
Andrey Z.
User
Autor

Hello, Samantha!

I've solved the problem. It was in MS dotNet version. I've installed 3.5 and everything became Ok.

Thank you for help!

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Gepostet am von Andrey Z.
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Samantha M.
Incomedia

Hi Andrey! I'm sorry for not answering before, I have been out of the office. I'm very glad to know that the issue has been solve, well done! Thank you for updating me! Please feel free to open a new post in the future if you have any futher questions or doubts.

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Gepostet am von Samantha M.