WebSite X5Help Center

 
Andrew D.
Andrew D.
User

Email image/company logo not displaying  en

Autor: Andrew D.
Besucht 1736, Followers 1, Geteilt 21  
Tags:: email

When try and add an image in Styles and models in Email image/company logo it shows perfect in the preview I then upload my site but when I test it and send an email from my site it will not display correctly in my inbox it just displays a small white box with a red cross in the middle I have tried diffrent formats Gif,PNG, and sizes and I have also logged onto my online mail box and it is displayed the same there aswell how can I get this to display propperly

Gepostet am
2 ANTWORTEN - 1 KORREKT
Incomedia
Michele C.
Incomedia

Hello Andrew,

the link of that image is created using the url address you set on step 1 of WebsiteX5, please check you set the correct address in this field.

Let me know whether it was your problem, thank you

Mehr lesen
Gepostet am von Michele C.
Andrew D.
Andrew D.
User
Autor

Smile Perfect this has been driving me mad I am only in the process of creating and testing the site so I have been uploading to a Sub domain which did not match url in step 1 matched them both up and bingo works perfect.Wink

Thankyou for your help  

Mehr lesen
Gepostet am von Andrew D.