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Bruno G.
Bruno G.
User

Recover manager passord  en

Autor: Bruno G.
Besucht 2729, Followers 2, Geteilt 0  

Recover login password? Is it possible to get password recovery from websitex5 manager?over mail or telephone? tks

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6 ANTWORTEN
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Riccardo P.
Incomedia

Hi Bruno,

you can login in answers for write a post, so you have the correct password.

Whatother passwordyou need? You need the login password of your site?

If yes you can modify in the Program in step 4 "Access Menagement".

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Gepostet am von Riccardo P.
Bruno G.
Bruno G.
User
Autor

Hello Riccardo,yes the site password.I will try that way ,tks a lot

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Gepostet am von Bruno G.
Bruno G.
Bruno G.
User
Autor

Doesnt work,the program doesnt find my page on pc,maybe erased...i would have to start a new one...i try ...tought maybe i could change something on  step 4,but thats the password again that i dont have...this login ...see picture

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Gepostet am von Bruno G.
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Michele C.
Incomedia

Hello Bruno,

if you need to access the admin section of your website you can find the password inside WebsiteX5 in step 4 -> access management -> double click on admin user.

hope this helps

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Gepostet am von Michele C.
Bruno G.
Bruno G.
User
Autor

Hello Michele,tks

Yes i need Admin access,the problem is i cant find my Projekt,If i start a new projekt i will have a new Admin...has i try to chose a projekt (step 1) it doesnt load my projekt.But if i make a new projekt it loads it...Will i need to put all the stuff on a IWzip?  Tks again

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Gepostet am von Bruno G.
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Riccardo P.
Incomedia

Hi Bruno,

without the project you can't restore or modify the login password.

Try to search the .iwzip of the project (import and re export it) or in your recent project list in the program.

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Gepostet am von Riccardo P.