mine looks exactly the same and still cant work out what its for lol

Please, Incomedia solve this problem (and others), so we can work with your new purchased software...

Hi!

You do not have the images in your program file, maybe you have deleted them by mystake. Please check in the CellStyle folder (you will find it in the res folder - program files - websitex5 Evolution 9) and let me know!

Thank you!

why would we delete files from the program folder ?

mines been like this since the first day i installed V9

i've just checked mine and all the images are there but they are not showing in V9 for some reason

any ideas ?

screenshot of both

i've never had the demo version

followed the instructions and now it seems to be working ok, weird though as all i ever did was install V9 the day it came out, never had a demo version or a beta version of V9.

Thanks Robinson, strange... I was sure this could be the cause. The best way to check this was to view the old config.xml file.

@Haralampos Leontopoulos: can you attach here that file BEFORE you delete it?

We just need to read that file and see which folder WSX5 is looking for the images ...

I've got a new idea... did you install the v9 twice and you chose a different installation folder for the second time?

heres mine

thats the one i deleted btw

Hi Robinson... that's strange because the path I can find in the config.xml you sent me is:

C:\Program Files (x86)\WebSite X5 v9 - Evolution Demo

So it seems it comes from a demo installation... let me know 

Never had the demo at all , only ever had V9 as a full version, it was installed from the link i was given in the first email when i registered it. I was never even given the demo version so i have no idea.

Thanks, very strange... it could not depend on the full version otherwise all other users we'll have the same problem... anyway we'll check it again. It could be good to have some info from Haralampos Leontopoulos. 

ho avuto anche io il problema, che giro ad incomedia, mi sono accorto che il tutto nasce se si usano 2 pc, almeno nel mio caso, una a 64 bit ed uno sincronizzato a 32 bit, il problema sussiste nel cambio di percorso dei files "CellStyle" ed altri, perchè nel sistema a 64 bit il percorso è: "C:\Program Files (x86)\WebSite X5 v9 - Evolution\Res\CellStyle", mentre nel 32 bit è: "C:\Program Files\WebSite X5 v9 - Evolution\Res\CellStyle" e così per tutti i percorsi, template etc.., Suggerisco di cambiare cartella di istallazione direttamente in c:, così facendo non ci sarnno distinzioni per i vari sistemi.

On Win 7 x64 with latest today update the cell style library problem remain.

On XP Pro SP3 with beta version and latest today update everything is fine.

I post the config.xml file for Win 7 x64 machine and normal (not beta) latest version.

And sorry for the post reply delay (but i've some work this days).

Maybe i've install first the X9 demo version (i think so...).

I don't remember if i uninstall this (maybe) and after that go for purchased version installation.

On both machines Win 7 & XP i keep the X8 latest version (on different folder) just to know.

If you want i can do complete uninstallation of X9 on Win 7 if you don't help you the config.xml file.

Let me know.

Best regards

The previous attachment "config.xml" is from Program Files (x86)/WebSite X5 v9 - Evolution/ Conf folder.

The config.xml that i post now is from: %USERPROFILE%\AppData\Local\Incomedia\WebSite X5 v9 - Evolution folder.

Regards.

Hello Haralampos, I confirm you installed the demo version because the path is C:\Program Files (x86)\WebSite X5 v9 - Evolution Demo

Please follow the instruction I wrote above to solve... let me know if you need further info!

Moreover I confirm you we change the Demo settings so avoid this problem.

I follow your uninstall instructions.

Everything is fine now.

Regards.