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S. Lozhkin
S. Lozhkin
User

WebSite X5 Evolution 10 crashes  en

Autor: S. Lozhkin
Besucht 1604, Followers 2, Geteilt 0  

The program crashed while I was adding items into the shopping cart. The program sent an automatic report, saved a project and said to me to reinstall itself. The reinstallation didn't help at all. It crashes every time I try to do anything with a content of the shopping cart! What am I supposed to do?

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Incomedia
Claudio D.
Incomedia

Hello S. Lozhkin,

Please try to uninstall the program and then uninstall also the .NET Framework 4.0 and then use following cleanup toolf for .NET 4.0:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done reinstall .NET 4.0 from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

When the Framework is reinstalled, reinstall the program again and check if the same issue happens again.

Please keep me updated.

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Gepostet am von Claudio D.