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S. Lozhkin
S. Lozhkin
User

WebSite X5 Evolution 10 crashes  en

Author: S. Lozhkin
Visited 1602, Followers 2, Shared 0  

The program crashed while I was adding items into the shopping cart. The program sent an automatic report, saved a project and said to me to reinstall itself. The reinstallation didn't help at all. It crashes every time I try to do anything with a content of the shopping cart! What am I supposed to do?

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1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello S. Lozhkin,

Please try to uninstall the program and then uninstall also the .NET Framework 4.0 and then use following cleanup toolf for .NET 4.0:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done reinstall .NET 4.0 from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

When the Framework is reinstalled, reinstall the program again and check if the same issue happens again.

Please keep me updated.

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Posted on the from Claudio D.