WebSite X5Help Center

 
Regina O Dea
Regina O Dea
User

Ev 10 download problem  en

Autor: Regina O Dea
Besucht 1494, Followers 1, Geteilt 0  

Hi, I've just downloaded Ev 10 but am unable to access it on laptop. I have been using Ev 9 in the past. Any ideas??

Gepostet am
3 ANTWORTEN - 1 NüTZLICH
Paul M.
Paul M.
Moderator

Hello Regina, can you clarify what you mean by 'unable to access it on laptop'?

Have you downloaded the setup file to your laptop but can't locate it, or are you attempting to install the program but installation fails?  Or something else?

Best regards,

Paul

Mehr lesen
Gepostet am von Paul M.
Regina O Dea
Regina O Dea
User
Autor

Paul, I've discovered that there appears to be a licence issue.This has occured before when I started using Ev9 . I thought it had been corrected then but apparently not. Its quering my email address....which has not changed. I'm using this software for years

Mehr lesen
Gepostet am von Regina O Dea
Andre E
Andre E
Moderator

Regina, If you bought an update V9 will stop working after some time and you need to use V10 further on.

Mehr lesen
Gepostet am von Andre E