Export from 9 to 10 
Autor: Luis T.
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I had Version 9 installed and export / import some projects to version 10. Since I formated my computer and didn´t export all projects, how can I install version 9 again to export rest of projects? When I try to use key, it says was na upgrade, cannot use it anymore. Can you help? Luis
Gepostet am
Hello Luis,
yes, you have upgraded your WebSite X5 Evolution 9 therefore you can not install by yourself anymore. I can help you with it, if you follow this procedure http://answers.websitex5.com/post/25621
Thanks,
Samantha
Autor
Hello Samantha
Thanks for reply. I received a "Generic Error" when open page on step 2
Hello Luis,
could you please attach a screenshot of the error?
Please download the latest version of the software from the ''download'' section here on answers then repeat the same procedure I posted in my previous post.
Let me know if you still have issues.
Thank you!
Samantha
Autor
Hello
I try to put Website V9 and V10 license and got same error as attached
Hello Luis,
what version of windows do you have on your computer? Please make sure you download the latest version of the program from the ''download'' section here on answers, then start it as administrator. You can do this by right clicking on the program icon to then select ''run as administrator''.
Please try and let me know!
Thanks!
Autor
Hello
I downloaded last version from your website V 9.1.12.1975
When open it, activations process start
Follow instructions and when click on link I receive a "Generic Error" as imagem follows
I had this before and Claudio resolve it...
I have Windows 8.1 Pro x64 PT, I and Admin
Hello Luis,
could you please download the latest version of the program from the ''download'' section here on answers then launch it and proceed with the offline activation by following the instructions in this post http://answers.websitex5.com/post/25631
Please feel free to write back if you have any questions!
Thanks!
Autor
Hello
I did and got an error, file follows
Thanks
Hello Luis!
That isn't an error, it is the correct file you should have given me to generate your new unlock code that you can now find below:
43136DAA20833261D5B9E785665BE125665FD334BD0E3F241E804A23BA22B20FFEF1D07A548C71A4BE383369CD5506901A02591925177AE795A09543C92D6F447566E0A2151FCA00D31745766F7850D7D7AA9BEA10B92491FF20FD147A6563D56E5B3DB3B7C98342D233CD0CE28AAB931561F251305689ADAA6424D1355898E0674F28DC0B2453D7CB118DE0F738BF03
Please paste it where the program asks you to do so them go forward to unlock.
Thank you!
Samantha
Autor
Hello
With your code, it works!!!!
Thanks