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Antoine B.
Antoine B.
User

Problem with v11 Pro (Paypal not working)  en

Author: Antoine B.
Visited 1623, Followers 1, Shared 0  

After upgrade from v10 Evolution to v11 Pro, the import went well (despite some bugs in the main menu!), but the cart online (payment via paypal) is not working anymore and reports "error while sending your order"... bug, or something changed?

... am going to use v10 meanwhile... a bit sad !

Thanks for your reply.

Posted on the
3 ANSWERS - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Antoine,

Can you please check if the same script type in step 4 data management is selected since it seems more to depend on the email function than on paypal?

Can you also export the project online on a subfolder and write me the link so I can test it?

Many thanks!

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Posted on the from Claudio D.
Antoine B.
Antoine B.
User
Author

Dear Claudio,

Here is the link to the tmp folder : www.concertogrosso.fr/en/tmp

All the parameters are the same between v10 and v11.

For  information, I tried to upload this site on another domain (hosted by Nerim.fr) and paypal is working !!! It seems that the paypal method in v11 does not work with this first domain (hosted by Online.net), but it was working with v10 ! Why could it be so? (I am not a professionnal webmaster!)

Hope that we will find the reason, because I do like X5 !

Thanks for your help !

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Posted on the from Antoine B.
Antoine B.
Antoine B.
User
Author

Dear Claudio, I think I found the solution : it seems that a file named .htaccess on the root of my site disappeared (this file is supposed to allow using php 5) ! as I have another site in another place (on the same host) I simply copied and pasted the missing file... and it works !

Thanks for your help and good luck developping X5 !

A satisfied user.

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Posted on the from Antoine B.