This upgrade seems a complete waste of money.

All it does is to rearrange things in a way that is cumbersome and difficult to navigate, especially for those used to v10.

The first problem I find is that there is a very seductive sales ploy to get people to buy it but there is absolutely NO instruction on how to secure the easiest and best installation!

How are we supposed to know that the template we use in v10 has to be exported and then imported into v11? Are we meant to be mind readers?

OK...I've got this cumbersome installation sort of working but I'm having to reconfigure every single aspect of the Menu creation, the buttons and the colours, etc.

For goodness sake you users out there DON'T uninstall or destroy your v10 until you've got v11 completely to your satisfaction.

This update is not very good.

Of course, Incomedia possibly want people to buy there v11 PRO and have found that not as many people did so as it would have wished so it tries to squeeze a little more out of us.

I have no problem with those staff who advise us BUT I do find issue with the fact that it can take days sometimes for a problem to be resolved because you have to wait a whole day sometimes for each response.

However, one has to conclude that the Incomedia software is not really as slick and seemless as other nations provide, such as the Germans and the Russians.

It is a very clever software but it lacks panache and sleekness.

Sorry Incomedia but I honestly feel you are doing the usual "rush to make available" before you've put into place proper notes for our installation.

Nigel