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Leo Woodgate
Leo Woodgate
User

Website will not run  en

Author: Leo Woodgate
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I created a folder on my server called "evolution" and uploaded my website into it. My site was named "woody2". The site will not run. I expected to see a html file called "woody2" but do not see it. I have included two screen shots showing all the folders and files on the server. What should the inernet address be to run my site "woody2"?

Regards,

Leo

Posted on the
7 ANSWERS - 1 CORRECT
Paul M.
Paul M.
Moderator

Hello Leo,

You need to make your 'Evolution' folder a child folder of the 'public_html' folder, then make your 'woody2' folder a sub-folder of the 'Evolution' folder.

Even simpler, forget about the 'Evolution' folder, and simply upload your project into the sub-folder 'woody2' within the parent folder 'public_html'

All websites you create will need to be placed in the 'public_html' folder if you wish to be able to view them online.  Your site folders need to be below the 'public_html' folder in the server directory structure, not above it as per your screenshot.

Your public internet address will be as specified in the WebSite Address (URL) field of the 'Basic' tab in Step 1 General Settings.  This should be set to the domain name for your project...  e.g. www.yourdomainname.com

If you cannot view your site online having followed these instructions then you will need to go into your webhost control panel and check that your domain name is pointing to the 'woody2' folder referred to previously.

Kind regards,

Paul

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Posted on the from Paul M.
Leo Woodgate
Leo Woodgate
User
Author

Thanks Paul. I will give that a go. The reason I created the "Evolution" folder was to be sure I did not delete my old site called "woody" which I spent many hours constructing with HTML code. When I first tried to upload X5 It said that it would overwrite everything else so I thoughy it would be safer.

Will let you know how I go.

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Posted on the from Leo Woodgate
Leo Woodgate
Leo Woodgate
User
Author

Hi Paul. I have attempted to do as you recommended. Screenshots will show you but I have obviously done something wrong. I get the message "Incorrect destination folder". What do the Question marks indicate on some folders?

Leo

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Posted on the from Leo Woodgate
Paul M.
Paul M.
Moderator

Hi Leo,

The question marks just mean that your FTP client doesn't yet know what's in the content of those folders.  They will disappear when you click on them and force the FTP client to retrieve the contents.

As to the error message, I have a hunch that you might need to create the 'woody2' folder within the 'ljmwoody.customer.netspace.net.au' folder, and that you might not be able to access your site online without entering a similar web address in your browser.

Can you confirm...  is this web space that you're using free space that came with your Internet Service Provider?  Do you have a domain name which you have purchased for your WebSite X5 project?  What have you entered in the WebSite Address (URL) field of the 'Basic' tab in Step 1 General Settings?

Paul

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Posted on the from Paul M.
Leo Woodgate
Leo Woodgate
User
Author

Hi Paul,

To answer the easy ones first. I am using free web space from my ISP, Netspace. I have no domain name. My old site, which I would like to keep and link to from this X5 site is accessed by http://ljmwoody.customer.netspace.net.au/woody This confuses me as all the files for that site are under "public.html" which is not in the address. You can see that in my previous screenshot. I am not sure why I have a second "ljmwoody.customer.netspace .net.au" folder under public.html. It has very little in it and I suspect I could delete it.

Are you saying to try deleting "woody2" from under "public" and creating a "woody2" under the top "ljmwoody.customer.netspace.net.au"?

Sorry to be such a bother.

Leo

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Posted on the from Leo Woodgate
Paul M.
Paul M.
Moderator

It's no bother Leo...  that's what we're here for, to help if we can 

OK, as this is free webspace from your ISP and you have no domain name as such, the picture has now become a lot clearer.

Firstly, in Step 1 General Settings > Basic tab, under WebSite Address (URL) you need to enter the following:

http://ljmwoody.customer.netspace.net.au/woody2

Don't skip this step as it's very important.

Secondly, you need to create a folder on your webspace named 'woody2' which must be a child folder of your 'ljmwoody.customer.netspace.net.au' folder...  in other words it must be one directory below...  this should make the 'woody2' folder on the same level as the 'woody.html' file...  let me know if this is not the case, or else the following steps will fail.

Now you need to configure WebSite X5 to export its project files into the 'woody2' folder.  It's very important that you set WebSite X5 up to put the 'index.html' file in the 'woody2' folder.  If you get that right, then all the other files for your project will be in the right places on your server.

So, in Step 5 I suspect you will need to enter the following into the 'Destination folder' screen:

/woody2/

Try doing this and clicking the 'Next' button...  are you then presented with a view of your server directory, showing the (as yet empty) contents of the 'woody2' folder, or do you get an error message?

If you do then try changing the destination folder.  These might also work:

/public_html/woody2/

/ljmwoody.customer.netspace.net.au/woody2/

/public_html/ljmwoody.customer.netspace.net.au/woody2/

Note that there is only one correct path, and I'm not suggesting trial and error for the sake of it.  It's just that it's difficult for me to say at my end exactly what is required when I don't have access to your server.

Once you have no error message then you can export the site to the web.

You should now be able to view your new site by visiting the following URL:

http://ljmwoody.customer.netspace.net.au/woody2

It's completely normal for 'public_html' not to form part of your website address, but remember that any files which you wish to be viewable on the web MUST be in or under the public_html directory.

Let me know if you need further advice,

Kind regards,

Paul

PS: your second 'ljmwoody.customer.netspace.net.au' folder doesn't have any bearing on any of the instructions above.  You can keep it or delete it as you wish.  It has a few old files in it, none of which have anything to do with WebSite X5.

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Posted on the from Paul M.
Leo Woodgate
Leo Woodgate
User
Author

Hi Paul,

Are you siting down? Success at last.

After several changes I put woody2 under public.html and it worked. I am sure I tried that before so I don't know what was going on. The destination folder is public.html/woody2.

Many thanks for your patience.

Leo

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Posted on the from Leo Woodgate