Retrieving website, new laptop and download link validity 
Author: Anne P.
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I bought WebsiteX5 version 8 on 29/01/11 and used it to build my website www.tinurens.ie.
The laptop I used to build the site is now dead. Can I transfer all of my website content from cyberspace, hosting compny, etc onto a new laptop and if so how???? IF not do I have to start from scratch again/
Also I bought WebsiteX5 evolution 10 on 03/06/14 and I now note that the download link was valid until 17/06/14. Cleverbridge reference number is 59912762. Can I somehow use this product for my new website on my new laptop?
Anne
Posted on the
Hello Anne,
Unfortunately there is no way to recover your WebSite X5 version 8 project from cyberspace alone. What you can do, however, is copy/download as much text and as many images as you can access online, which will aid in building a new project as these can be pasted into the various Objects within X5.
As to Evolution 10, don't worry, your licence details should be safe and you should be able to download the setup file from here:
http://answers.websitex5.com/profile/downloads
You can certainly use Evolution 10 on your new laptop, providing of course it runs a Windows operating system. And you can paste any data retrieved from your webhost into the Text/Image Objects, etc. in Evolution 10.
If you experience any difficulty whatsoever in downloading and/or activating your software, please don't hesitate to let us know and we will contact Incomedia on your behalf.
Kind regards,
Paul