Hello Janti,

thank you for contacting us!

Could you please delete the ''Incomedia'' programs you have now on your computer then download the free version from the following page http://www.websitex5.com/en/free-website-builder.html

Please let me know if you manage to install correctly and feel free to write back if you have anymore questions, I'll be happy to help you as soon as possible. 
Thank you,
Samantha

well, the same problem. the program need serial key. i dont know where and how i can found it. see atch.

thnx.

first screen.

Hello Janti!

Thank you for your answer!
Did you delete all the Incomedia Programs and download the free version from the link I gave you?
Samantha

Yes.

Hi Janti,

we do apologise for this inconvenience.

Please, use the following link to donwload the Free version of WebSite X5:

http://go.websitex5.com/icmfreeen/free

Please kindly do a screenshot of the file whoch opens after dopble click on the above mentioned link. This would help to improve our service. 

Thank you very much!

Noemi