WebSite X5Help Center

 
Adrian M.
Adrian M.
User

Error while sending your order  en

Author: Adrian M.
Visited 899, Followers 1, Shared 0  

Hello, when I submit my order from my e-shop www.farenchemia.sk, the message "error while sending your order". The order is However made​​, a confirmation e-mail is delivered to me as a customer. Customer based on the error message still trying again. The same order then held several times - but each has a different number. I tried to delete a page from the server, upload them again and this did not help. Server uses PHP 5.5 These problems have arisen after the upgrade version 10.1.12.57 , in previous version it worked no problem. Now I use version 11.0.4.21  Can you please help? Thank you.

Adrian

Posted on the
3 ANSWERS - 1 USEFUL - 1 CORRECT
Anthony A.
Anthony A.
User

Go to www.farenchemia.sk/admin and log in, see if everything is ok inside test tab.

oops, I just check, without login, you can see the errors


Warning: Unknown: open(/home/hd010100/tmp/sess_r9a61b2jmemcp81ktdg3oc45n4, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/hd010100/tmp) in Unknown on line 0

do you have a folder name "Public _Html" inside your server/host ? if yes, Upload your website inside that folder.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
http://www.usx5host.com (3 months free Web Host for x5 users, promo code: usx53m)
http://www.usx5.com (Templates and support for x5)
http://www.wdesigners.us

Read more
Posted on the from Anthony A.
Incomedia
Claudio D.
Incomedia

Hello Adrian,

From the error message in your Admin section it seems the PHP Sessions support is no longer active. Please contact you hosting provider to ask how to activate again the PHP Sessions support and then try again to make an order to check if then it works correctly.

Many thanks!

Read more
Posted on the from Claudio D.
Adrian M.
Adrian M.
User
Author

Thank Youfor Your help. Missingtmpfile, after creatingtmpfile is everything ok.

Read more
Posted on the from Adrian M.