WebSite X5Help Center

 
Peter K.
Peter K.
User

Cannot re-install Websitex5 because initializing project files  en

Author: Peter K.
Visited 985, Followers 1, Shared 0  

I have Windows7, Websitex5 v10 Evolution. I just try to reinstall it and opdate the version, i go to the "next" site with the projects. Then there comes a message: Intializing project files.

I can not cancel it or do anything. I tried to let it stand long time but nothing happens.

I have looked in the joblist, and the I can see there is a lot os http://-adresses loading:

for example: htte://www.phonearea.com  http://cda.synasnow.com  www.xdates.com   www. laptopmag.com   www.findagrave.com .....

And so it continue for hours.

It cannot be cancelled- I need to shutdown the computer.

I have cleaned my computer for virus, malware, hijacks, spyware so it is complete clean.

This only comes up when i try to install Websitex5.

What need i to do?

Posted on the
1 ANSWERS - 1 USEFUL
Incomedia
Claudio D.
Incomedia

Hello Peter,

Can you please send me a screenshot of what happens?

Did you try also to install the program on another computer to see if there it works?

Did you downoad the installer from the "Downloads" section from your answers.websitex5.com profile?

Many thanks!

Read more
Posted on the from Claudio D.