WebSite X5Help Center

 
Alan C.
Alan C.
User

Using the four bonus credits  en

Author: Alan C.
Visited 1734, Followers 1, Shared 0  

I purchased the Business Pack with my four bonus credits. I then tried to download the Business Pack but the response was that I don't have any credits. Where do I find my purchase?

Posted on the
3 ANSWERS - 1 CORRECT
Incomedia
Samantha M.
Incomedia

Hello Alan!

You will be able to find the template you have chosen in the ''Licenced'' section in the Template Gallery. You will find this section in the dropdown menu. 
Please remember to update your templates: you can do this by hitting on the ''Update'' button in above the templates(have a look at the screenshot I have attached to this post for more details). 

I hope this helps but please feel free to write back if you have anymore questions about this. 
Thank you!
Samantha

Read more
Posted on the from Samantha M.
Alan C.
Alan C.
User
Author

I can see where it shows that I have purchased the Business template but I still cannot see the next step to be able to use this template. I clicked the UPDATE button as previously advised. Please advise how I get to use this template.

Read more
Posted on the from Alan C.
Incomedia
Samantha M.
Incomedia

Hello Alan!

You will find your template in the ''licenced'' section in WebSiteX5. Please have a look at my screenshot.

Thanks!
Samantha

Read more
Posted on the from Samantha M.