WebSite X5Help Center

 
Palden Jenkins
Palden Jenkins
User

Typing problem in program  en

Author: Palden Jenkins
Visited 1075, Followers 1, Shared 0  

Hello. When I am designing a page, I'm getting a problem where, if I'm typing text in a text cell, or adding something to the text, the program seems to lose or not recognise some of the text - usually a number of letters - and I have to go back and correct it. Or I have to type very slowly. This happens intermittently, not always. Is this a program bug, or do I need to reinstall the program?

The site in question is www.palden.co.uk/map  

Thanks for your advice, Palden

Posted on the
2 ANSWERS - 1 USEFUL
Paul M.
Paul M.
Moderator

Hello Palden,

Several other users have reported similar problems recently when editing text in the Text Object:

https://helpcenter.websitex5.com/post/120656

https://helpcenter.websitex5.com/post/121355

It does look like a program bug.  Incomedia have been made aware of these issues, and we are hopeful of a fix in due course.

When an update is available you will be notified through the program itself.

Many thanks for bringing this to the attention of the community.

Kind regards,

Paul

Read more
Posted on the from Paul M.
Incomedia
Claudio D.
Incomedia

Hello Palden,

Does the text disappears when after you exit the text object and you open it again or already when you type it?

What windows version are you using?

Many thanks!

Read more
Posted on the from Claudio D.