Videos not workingAuthor: FRAN G.
I am a very unhappy customer right now. I have purchased several versions of this software and up until now I have been pleased. However, there is an issue with uploading videos to publish on my website and I feel this is something you should fix with an update so that it is not the complicated mess I have been reading about with other users. I have made sure the flash plugin is working on the internal browser, my files are all Mp4, I downloaded the encoder you suggested to one gentleman and I encoded my Mp4 file with that encoder and nothing is working. Other, cheaper web design software manages to allow uploading a video into their software and it publishes and plays perfectly. Why does your software have such an issue with it? We shouldn't have to jump through hoops to do this simple process. Your software should do it for us as the others do! I should not have to redesign my website on another software program to get videos to work, which seems is my only alternative at this point unless you have fixed your software with an update I am unaware of? Please let me know what you suggest at this point. Thank you.