X5 10 sofware repeated crash 
Author: Jarmila S.
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Hello,
Trying to update a very simple information in "Site map/ Page creation/ Cell style/text/description text/content " - every time I do it all project crashes - it happend FIVE times. Any ideas what it can be caused by?
I had to find an alternative solution for that - instead of putting the new info into "description text/content" I managed to add that info into "Cell style/text/Title". It works in there, BUT not in description text?
Do you have any idea why is this happenning?
www.celebrityfragrancessshop.co.uk
X5 Evo 10
Thank you for any help.
Jarmila
Posted on the
Hello Jarmila,
When the program crashes are you presented with a crash report? If so can you copy and paste the details of the report here so we can investigate further for you?
If your crash report has two tabs, one marked 'General' and one marked 'Details', then please paste the content of the 'Details' tab.
Kind regards,
Paul
Author
Hello Paul,
Thank you for your reply.
With this problem there is no crash report. I have had them before for other reasons but not this time.
I get a dialog box which says:
"Incomedia Website X5 Evolution has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I closed the dialog box and the program crashed and no solution was offered.
Just it happened right now, wanted to copy the dialogue box, but couldn't.
Kind Regards,
Jarmila
Hello Jarmila,
Use the following cleanup tool to delete only .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once this has been done, open your control panel and select "Programs and Functions" > "Enable or disable Windows Functions" then disable the following box Microsoft .NET Framework 3.5.1 and hit on ok. Now activate Microsoft .NET Framework 3.5.1 and hit ok.
It may take some time to follow this procedure, once it has been completed you can install again your nET 4 framework by downloading it from the following link:
Framework 4.0:
http://www.microsoft.com/en-us/download/details.aspx?id=17718
Let me know.