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Ton Dijkmans
Ton Dijkmans
User

Version 10 and Windows 10  en

Author: Ton Dijkmans
Visited 2279, Followers 1, Shared 0  

After installing Windows 10, Website X5 refuses to start up. I already de-installed and installed again the program, but during the start-up, I get one of the attached error messages.

This is a huge problem!!

Posted on the
4 ANSWERS
Paul M.
Paul M.
Moderator

Hello Ton,

Please see this very important update from Stefano (Incomedia):

We recently found out that the reason why many weren't solving their problems with CEFSharp by reinstalling Visual C++, is that independently from your OS, you should install Visual C++ 2013 x86, 32 Bit and not x64, 64 BIT.

https://helpcenter.websitex5.com/post/125740#9

The Visual C++ 2013 32-bit Redistributable Package can be downloaded from the following link:

http://www.microsoft.com/en-us/download/details.aspx?id=40784

The file you require is vcredist_x86.exe

Please let us know if that solves the issue for you.

Kind regards,

Paul

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Posted on the from Paul M.
Ton Dijkmans
Ton Dijkmans
User
Author

I downloaded this file, but I also downgraded back to W8.1. That resolved the problem: Wx5 starts again without any problem. So I suppose that Wx5 has some issues with W10. After a new update to W10, somewhere in the future, I'll run the C++ 32 bit installer and let you know. For now, I continue with 8.1

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Posted on the from Ton Dijkmans
Hakan S.
Hakan S.
User

Hi i have looks like same problem.

I installed that file on my Windows10 but V11 not work again

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Posted on the from Hakan S.