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John M.
John M.
User

Windows 10  en

Author: John M.
Visited 735, Followers 2, Shared 0  
Tags: windows

I also have upgraded to Windows 10.  Unfortunately, in the process it transferred all my apps into a folder designated Windows Old.  I cannot retrieve Websitex5 vers 11 or Webanimator and the Templates that I have purchased from you.

Please advise me as to how I go about re-installing and activating them.

Regards  John McIntosh

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4 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello John,

For WebSite X5 you can find the installer under the "Downloads" section of your profile here on answers.

Download it and then proceed to install it and unlock it.

For WebAnimator you need to contact the support of webanimator on http://forum.webanimator.com

Many thanks!

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Posted on the from Claudio D.
John M.
John M.
User
Author

Hi Claudio

Thank you for your prompt reply.   How do I unlock it.   Where do I find the page to enable me to enter my purchase details to activate the program.

Regards  John

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Posted on the from John M.
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Claudio D.
Incomedia

Hello John,

Install WebSite X5 and then during the installation procedure you will be asked to enter the activation details of the program.

Many thanks!

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Posted on the from Claudio D.
John M.
John M.
User
Author

Hi Claudio

Thanks for the info, all OK.

Regards John

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Posted on the from John M.