WebSite X5Help Center

 
Wladimir A.
Wladimir A.
User

How to remove an account or registration from WebSite X5 Answers?  en

Author: Wladimir A.
Visited 3147, Followers 2, Shared 0  

How to remove an account or registration from WebSite X5 Answers? It is necessary to create instead of existing new registration.

Posted on the
2 ANSWERS
Paul M.
Paul M.
Moderator

Hello Wladimir,

Please set this thread to 'Private' by clicking on the small padlock icon towards the bottom right of your initial post, and then wait for the Incomedia support staff to respond.

You are not able to delete an account yourself...  you will need Incomedia's assistance.

Kind regards,

Paul

Read more
Posted on the from Paul M.
Incomedia
Noemi W.
Incomedia

Hi Wladimir,

before we deactivate your account, we would like to give you more information about this:

- This operation is IRREVERSIBLE.
- All the licence keys associated to your account and to your email will be disabled. You will have to uninstall every version of WebSite X5 that has been registered with this email address.
- Every email address that has been added into this account will be removed from our newsletter service.
- You will not be able to use the credits that have been registered with this email address anymore.
- You will no longer have access to Answers with this account.
- Your posts will remain stored on Answers (they are owned by Incomedia Srl, as specified on the terms of use  listed on Answers) and will be associated to a profile with your name and the initial of your last name (ex. John D.)

If you decide to open another account in the future, you will have to use a different email address; new accounts can not in any way be related to the current account or its resources.

If you still want to disable your account after reading this, please reply to this post stating that you wish to deactivate your account.
Thank you for your time.

Noemi

Read more
Posted on the from Noemi W.