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Anthony A.
Anthony A.
User

Order and Stock management  en

Author: Anthony A.
Visited 3229, Followers 2, Shared 0  

After few years being a customer of incomedia I realized that you dont explain much when you release a new version!

Yes I check this page http://www.websitex5.com/en/what-s-new

but you talk in a small paragraph about Order and Stock management

here is the question, if you have 10x of an item and you ran out, does the stock manager stops selling your product or you have to go manualy stop it from being oversold?

this was one of the najor issues on past versions (all of them).

Thank you

Anthony

Posted on the
6 ANSWERS
Incomedia
Stefano G.
Incomedia

Hi Anthony.

If the product is marked as "Not in stock", the user will not be able to make the purchase.

Hope I've been helpful

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Posted on the from Stefano G.
Anthony A.
Anthony A.
User
Author

Hi Stefano

So that means if I have 10x of an item in stock, x5 will not stop the over sell process unless I go and mark the item as "not in stock"

so then new feature "Stock management" good for what? if it can not control the over sell! this was a big issue in the past and still exist.

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Posted on the from Anthony A.
Paul M.
Paul M.
Moderator

Hello Anthony,

There is no issue in that sense with version 12.

Stock control is now fully automated and it is impossible to oversell.

I think you have misinterpreted Stefano's answer...  WebSite X5 takes care of stock management itself and will automatically reduce stock levels as sales are made.  Once stock reaches zero, or alternatively a customer attempts to add more items than available to the cart, then WebSite X5 will prevent the transaction.

Kind regards,

Paul

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Posted on the from Paul M.
Anthony A.
Anthony A.
User
Author

Thank you Paul

Yeah the way he answered sound completely different from what you said

So they did take care of that issue.

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Posted on the from Anthony A.
Javier E.
Javier E.
User

i just purchased the version 11 profesional.. so what do i have to do to if thta problem is still in this version? do i have to buy the new version or upgrade or just update will work? did i just wasted my  money buying the 11 pro? (no in a rude way i am asking)

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Posted on the from Javier E.
Paul M.
Paul M.
Moderator

Hello Javier,

Full stock control in WebSite X5 is from version 12 onwards.  You would need to upgrade to version 12 in order to make use of it.

Kind regards,

Paul

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Posted on the from Paul M.