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Melvin C.
Melvin C.
User

Shopping cart: Confirmation Page appears before Paypal  en

Author: Melvin C.
Visited 780, Followers 1, Shared 0  

Shopping cart: Confirmation Page appears before Paypal

There is known problem where Confirmation Page appears before Paypal in the shopping cart , Is there a known workaround method?

Does Version 12, correct this issue?

Posted on the
4 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Melvin,

It appears the order confirmation page but not the payment confirmation page.

It shows the order has been sent and the payment link.

In Version 12 the payment is the same as the previous versions. It shows at step 4 the order number and the payment link.

Many thanks!

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Posted on the from Claudio D.
Barry T.
Barry T.
User

Melvin

People (including me)  have been querying this for years now... Incomedia are not prepared to 'fix' it

No doubt you will lose orders because people 'forget' to pay.

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Posted on the from Barry T.
Melvin C.
Melvin C.
User
Author

Very frustrating, lose some orders cos of this.

Forgot to pay!

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Posted on the from Melvin C.
Colin Newman
Colin Newman
User

I have the same problem, orders are not paid for.  The customer receives an email order confirmation but has not paid. They get fustrated, we get fustrated and we loose an order and another customer - bad for business.

Also the PayPal payment amount in step 3 shows a 0.00 instead of the invoice amount.

PayPal action should replace the "buy now" in step 3.

Let's get this basic error fixed with some urgency.

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Posted on the from Colin Newman