Crash 
Author: Maria Magalhães
Visited 1778,
Followers 1,
Shared 0
It apen many times. When i tray to see the preview, the program crash and i lost every work.
My computer is a Hp whit 8 GB Ram, i7, and works whit no problem at all. Only whit X5 this thing apen, i work whit Photoshop CS, Ilustrater, Dreamwever, some times all of them are open and work at the same time, and the computer never crash. Whit X5 is a problem. Is there any thing i can do to fix this?
Thank you for your help.
Posted on the
Hello Carlos,
Can you please tell me which windows version you are using?
Does the same happens also when you start a new project?
Many thanks!
Author
Hello
Windows 7, and yes, also happens whit a new project...
Thanks
Hello Carlos,
Try to repair the .NET Frameworks by following these steps to see if then this helpps you:
To repair the .NET Frameworks 3.5 and 4 you need as first to use following cleanup tool to remove .NET 4:
http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip
Once done go to Control Panel then choose Programs and Features and then click on Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1
This procedure can take some time to deactivate and activate .NET 3.5.1 and once done reinstall .NET 4 after downloading it from following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718
Many thanks!
Author
Thak you. I'm go to try that.
Author
The problem is not solved! what can i do more? Today i have a page completed and wen i try to make a HTML code, a menssage apear " updat responsiv layout", 15 m past and wen i try to interact whit the program, again... crash. I am very disappointed whit this problems, I lost a preciose time working on it and... i'thinking to by any other program...
Plese try to resolve that, i lost my patience whit that!
Hello Carlos,
On the page do you have many blank cells?
If yes try to reduce the number of blank cells and leave only the necessary ones since when you make changes on the page the program needs to calculate the responsive view and it's why it appears "updating responsive grid".
Try also to close all programs running in background and then try again. Let me know the exact error message you get when it crashes.
Many thanks!