Hello Peter,

Can you please tell me which windows you are using?

Try to install the visual c++ libraries from following link by choosing always the X86 Version:

https://support.microsoft.com/en-us/kb/2977003

Once done start again the program to test if it works.

Hello

I am using Windows 10.

Problem is not solved :-(

Hello Peter,

In this case proceed to repair the .NET Frameworks as following:

Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.6 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.6 and then click ok.

Many thanks!

Hello

It is not solution.... U have still problem. Windows is up to date... Website X5 I reinstalled again.....NOTHING.

Details of problem:

,,23.12.2015 14:31:53 [EXCEPTION] Could not load file or assembly \'CefSharp.Core.dll\' or one of its dependencies. The specified module could not be found. WebSiteX5.Browser    at WebsiteX5.Browser.CefHelper.ShutdownCef()     at WebsiteX5.Browser.BrowserControl.DisposeBrowser()     at ..()     at . .(String[] )  23.12.2015 14:31:53 [INFO] Loading CefSharp.WinForms, Version=39.0.1.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 23.12.2015 14:31:53 [INFO] Loading CefSharp, Version=39.0.1.0, Culture=neutral, PublicKeyToken=40c4b6fc221f4138 23.12.2015 14:31:34 [INFO] Loading WebSiteX5.Browser, Version=3.0.0.11, Culture=neutral, PublicKeyToken=90163a1b10d8b8a5 23.12.2015 14:31:34 [INFO] Opening the Main Window 23.12.2015 14:31:34 [INFO] Creating Wizard Manager 23.12.2015 14:31:34 [INFO] Configuring Form Main 23.12.2015 14:31:34 [INFO] Creating WBE 23.12.2015 14:31:34 [INFO] Updating Libraries - End 23.12.2015 14:31:33 [INFO] Updating PluginApps 23.12.2015 14:31:33 [INFO] Updating Templates 23.12.2015 14:31:31 [INFO] Loading System.Security, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a 23.12.2015 14:31:31 [INFO] Updating User Status 23.12.2015 14:31:31 [INFO] Updating Libraries - Start 23.12.2015 14:31:31 [INFO] Loading Libraries - End 23.12.2015 14:31:31 [INFO] Loading Cart Steps Styles 23.12.2015 14:31:31 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:31 [INFO] Loading Page Layouts 23.12.2015 14:31:31 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Cell Formats 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Image Editor Properties 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Templates 23.12.2015 14:31:30 [INFO] Loading PluginApps 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Buttons Styles 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Buttons 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Languages 23.12.2015 14:31:30 [INFO] Loading Microsoft.GeneratedCode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null 23.12.2015 14:31:30 [INFO] Loading Currencies 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic UI Semilight 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic UI Semibold 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic UI Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic UI 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic Medium 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Yu Gothic 23.12.2015 14:31:30 [INFO] Adding Font Family: Wingdings 3 23.12.2015 14:31:30 [INFO] Adding Font Family: Wingdings 2 23.12.2015 14:31:30 [INFO] Adding Font Family: Wingdings 23.12.2015 14:31:30 [INFO] Adding Font Family: Wide Latin 23.12.2015 14:31:30 [INFO] Adding Font Family: Webdings 23.12.2015 14:31:30 [INFO] Adding Font Family: Vladimir Script 23.12.2015 14:31:30 [INFO] Adding Font Family: Vivaldi 23.12.2015 14:31:30 [INFO] Adding Font Family: Viner Hand ITC 23.12.2015 14:31:30 [INFO] Adding Font Family: Verdana 23.12.2015 14:31:30 [INFO] Adding Font Family: Tw Cen MT Condensed Extra Bold 23.12.2015 14:31:30 [INFO] Adding Font Family: Tw Cen MT Condensed 23.12.2015 14:31:30 [INFO] Adding Font Family: Tw Cen MT 23.12.2015 14:31:30 [INFO] Adding Font Family: Trebuchet MS 23.12.2015 14:31:30 [INFO] Adding Font Family: Times New Roman 23.12.2015 14:31:30 [INFO] Adding Font Family: Tempus Sans ITC 23.12.2015 14:31:30 [INFO] Adding Font Family: Tahoma 23.12.2015 14:31:30 [INFO] Adding Font Family: Symbol 23.12.2015 14:31:30 [INFO] Adding Font Family: Sylfaen 23.12.2015 14:31:30 [INFO] Adding Font Family: Stencil 23.12.2015 14:31:30 [INFO] Adding Font Family: ST Media Symbols 23.12.2015 14:31:30 [INFO] Adding Font Family: ST Gothic Hv 23.12.2015 14:31:30 [INFO] Adding Font Family: Snap ITC 23.12.2015 14:31:30 [INFO] Adding Font Family: SketchFlow Print 23.12.2015 14:31:30 [INFO] Adding Font Family: Sitka Text 23.12.2015 14:31:30 [INFO] Adding Font Family: Sitka Subheading 23.12.2015 14:31:30 [INFO] Adding Font Family: Sitka Small 23.12.2015 14:31:30 [INFO] Adding Font Family: Sitka Heading 23.12.2015 14:31:30 [INFO] Adding Font Family: Sitka Display 23.12.2015 14:31:30 [INFO] Adding Font Family: Sitka Banner 23.12.2015 14:31:30 [INFO] Adding Font Family: SimSun-ExtB 23.12.2015 14:31:30 [INFO] Adding Font Family: SimSun 23.12.2015 14:31:30 [INFO] Adding Font Family: Showcard Gothic 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Symbol 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Semilight 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Semibold 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Historic 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Emoji 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI Black 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe UI 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe Script 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe Print 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe MDL2 Assets 23.12.2015 14:31:30 [INFO] Adding Font Family: Segoe Marker 23.12.2015 14:31:30 [INFO] Adding Font Family: Script MT Bold 23.12.2015 14:31:30 [INFO] Adding Font Family: Rockwell Extra Bold 23.12.2015 14:31:30 [INFO] Adding Font Family: Rockwell Condensed 23.12.2015 14:31:30 [INFO] Adding Font Family: Rockwell 23.12.2015 14:31:30 [INFO] Adding Font Family: Ravie 23.12.2015 14:31:30 [INFO] Adding Font Family: Rage Italic 23.12.2015 14:31:30 [INFO] Adding Font Family: Pristina 23.12.2015 14:31:30 [INFO] Adding Font Family: Poor Richard 23.12.2015 14:31:30 [INFO] Adding Font Family: PMingLiU-ExtB 23.12.2015 14:31:30 [INFO] Adding Font Family: Playbill 23.12.2015 14:31:30 [INFO] Adding Font Family: Perpetua Titling MT 23.12.2015 14:31:30 [INFO] Adding Font Family: Perpetua 23.12.2015 14:31:30 [INFO] Adding Font Family: Parchment 23.12.2015 14:31:30 [INFO] Adding Font Family: Papyrus 23.12.2015 14:31:30 [INFO] Adding Font Family: Palatino Linotype 23.12.2015 14:31:30 [INFO] Adding Font Family: Palace Script MT 23.12.2015 14:31:30 [INFO] Adding Font Family: Onyx 23.12.2015 14:31:30 [INFO] Adding Font Family: Old English Text MT 23.12.2015 14:31:30 [INFO] Adding Font Family: OCR A Extended 23.12.2015 14:31:30 [INFO] Adding Font Family: NSimSun 23.12.2015 14:31:30 [INFO] Adding Font Family: Nirmala UI Semilight 23.12.2015 14:31:30 [INFO] Adding Font Family: Nirmala UI 23.12.2015 14:31:30 [INFO] Adding Font Family: Niagara Solid 23.12.2015 14:31:30 [INFO] Adding Font Family: Niagara Engraved 23.12.2015 14:31:30 [INFO] Adding Font Family: Myanmar Text 23.12.2015 14:31:30 [INFO] Adding Font Family: MV Boli 23.12.2015 14:31:30 [INFO] Adding Font Family: MT Extra 23.12.2015 14:31:30 [INFO] Adding Font Family: MS Reference Specialty 23.12.2015 14:31:30 [INFO] Adding Font Family: MS Reference Sans Serif 23.12.2015 14:31:30 [INFO] Adding Font Family: MS Outlook 23.12.2015 14:31:30 [INFO] Adding Font Family: Monotype Corsiva 23.12.2015 14:31:30 [INFO] Adding Font Family: Mongolian Baiti 23.12.2015 14:31:30 [INFO] Adding Font Family: Modern No. 20 23.12.2015 14:31:30 [INFO] Adding Font Family: Mistral 23.12.2015 14:31:30 [INFO] Adding Font Family: MingLiU_HKSCS-ExtB 23.12.2015 14:31:30 [INFO] Adding Font Family: MingLiU-ExtB 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft Yi Baiti 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft YaHei UI Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft YaHei UI 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft YaHei Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft YaHei 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft Tai Le 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft Sans Serif 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft PhagsPa 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft New Tai Lue 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft JhengHei UI Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft JhengHei UI 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft JhengHei Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft JhengHei 23.12.2015 14:31:30 [INFO] Adding Font Family: Microsoft Himalaya 23.12.2015 14:31:30 [INFO] Adding Font Family: Matura MT Script Capitals 23.12.2015 14:31:30 [INFO] Adding Font Family: Marlett 23.12.2015 14:31:30 [INFO] Adding Font Family: Malgun Gothic Semilight 23.12.2015 14:31:30 [INFO] Adding Font Family: Malgun Gothic 23.12.2015 14:31:30 [INFO] Adding Font Family: Maiandra GD 23.12.2015 14:31:30 [INFO] Adding Font Family: Magneto 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Sans Unicode 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Sans Typewriter 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Sans 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Handwriting 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Fax 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Console 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Calligraphy 23.12.2015 14:31:30 [INFO] Adding Font Family: Lucida Bright 23.12.2015 14:31:30 [INFO] Adding Font Family: Leelawadee UI Semilight 23.12.2015 14:31:30 [INFO] Adding Font Family: Leelawadee UI 23.12.2015 14:31:30 [INFO] Adding Font Family: Kunstler Script 23.12.2015 14:31:30 [INFO] Adding Font Family: Kristen ITC 23.12.2015 14:31:30 [INFO] Adding Font Family: Juice ITC 23.12.2015 14:31:30 [INFO] Adding Font Family: Jokerman 23.12.2015 14:31:30 [INFO] Adding Font Family: Javanese Text 23.12.2015 14:31:30 [INFO] Adding Font Family: Informal Roman 23.12.2015 14:31:30 [INFO] Adding Font Family: Imprint MT Shadow 23.12.2015 14:31:30 [INFO] Adding Font Family: Impact 23.12.2015 14:31:30 [INFO] Adding Font Family: HP Simplified Light 23.12.2015 14:31:30 [INFO] Adding Font Family: HP Simplified 23.12.2015 14:31:30 [INFO] Adding Font Family: High Tower Text 23.12.2015 14:31:30 [INFO] Adding Font Family: Harrington 23.12.2015 14:31:30 [INFO] Adding Font Family: Harlow Solid Italic 23.12.2015 14:31:30 [INFO] Adding Font Family: Haettenschweiler 23.12.2015 14:31:30 [INFO] Adding Font Family: Goudy Stout 23.12.2015 14:31:30 [INFO] Adding Font Family: Goudy Old Style 23.12.2015 14:31:30 [INFO] Adding Font Family: Gloucester MT Extra Condensed 23.12.2015 14:31:30 [INFO] Adding Font Family: Gill Sans Ultra Bold Condensed 23.12.2015 14:31:30 [INFO] Adding Font Family: Gill Sans Ultra Bold 23.12.2015 14:31:30 [INFO] Adding Font Family: Gill Sans MT Ext Condensed Bold 23.12.2015 14:31:30 [INFO] Adding Font Family: Gill Sans MT Condensed 23.12.2015 14:31:30 [INFO] Adding Font Family: Gill Sans MT 23.12.2015 14:31:30 [INFO] Adding Font Family: Gigi 23.12.2015 14:31:30 [INFO] Adding Font Family: Georgia 23.12.2015 14:31:30 [INFO] Adding Font Family: Garamond 23.12.2015 14:31:30 [INFO] Adding Font Family: Gadugi 23.12.2015 14:31:30 [INFO] Adding Font Family: Gabriola 23.12.2015 14:31:30 [INFO] Adding Font Family: French Script MT 23.12.2015 14:31:30 [INFO] Adding Font Family: Freestyle Script 23.12.2015 14:31:30 [INFO] Adding Font Family: Franklin Gothic Medium Cond 23.12.2015 14:31:30 [INFO] Adding Font Family: Franklin Gothic Medium 23.12.2015 14:31:30 [INFO] Adding Font Family: Franklin Gothic Heavy 23.12.2015 14:31:30 [INFO] Adding Font Family: Franklin Gothic Demi Cond 23.12.2015 14:31:30 [INFO] Adding Font Family: Franklin Gothic Demi 23.12.2015 14:31:30 [INFO] Adding Font Family: Franklin Gothic Book 23.12.2015 14:31:30 [INFO] Adding Font Family: Forte 23.12.2015 14:31:30 [INFO] Adding Font Family: Footlight MT Light 23.12.2015 14:31:30 [INFO] Adding Font Family: Felix Titling 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Weather 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI US MUTCD 2 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI US MUTCD 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI US Forestry 2 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI US Forestry 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Transportation & Civic 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Telecom 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Surveyor 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Shields 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI SDS 2.00 2 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI SDS 2.00 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI SDS 1.95 2 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI SDS 1.95 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Public1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Pipeline US 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Ordnance Survey 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Oil, Gas, & Water 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI North 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI NIMA VMAP1&2 PT 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI NIMA VMAP1&2 LN 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI NIMA DNC PT 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI NIMA DNC LN 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI NIMA City Graphic PT 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI NIMA City Graphic LN 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilSym 05 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilSym 04 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilSym 03 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilSym 02 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilSym 01 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilRed 01 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilMod 02 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI MilMod 01 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Mil2525C Modifiers 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Meteorological 01 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font25 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font24 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font23 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font22 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font21 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font20 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI IGL Font16 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Hydrants 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Hazardous Materials 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Geometric Symbols 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Geology USGS 95-525 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Geology AGSO 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Geology 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Fire Incident NFPA 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI ERS Operations S1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI ERS Infrastructures S1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Environmental & Icons 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Enviro Hazard Sites 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Enviro Hazard Incident 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Enviro Hazard Analysis 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Elements 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Dimensioning 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Crime Analysis 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Conservation 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Commodities 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Climate & Precipitation 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Caves 3 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Caves 2 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Caves 1 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Cartography 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI Business 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI AMFM Water 23.12.2015 14:31:30 [INFO] Adding Font Family: ESRI AMFM Sewer ,,

Hello Peter, seems to be a common problem with win 10.

Check this post and the links within.

https://helpcenter.websitex5.com/post/136974

Also go through the last several forum pages looking for problems with win 10.

Kind Regards - Donald