Hello Katarzyna W.,

With the release of the current Version 12, Incomedia will no longer provide technical support for Version 9 of WebSite X5, except for matters regarding how to install and register the licence key.

If you have any questions or issues concerning the functions in version 9 of WebSite X5 you will still be able to use the resources available here on Answers:

• You can use the search field to find the answer in other discussions opened in the past, or look into the published FAQs;
• or wait if someone of the community has any advices for you

https://helpcenter.websitex5.com/post/128269

Many thanks!