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Piotr P.
Piotr P.
User

Corrupted export file  en

Author: Piotr P.
Visited 1009, Followers 1, Shared 0  

After formating my harddrive I tried to import my project but the file seems to be corrupted?
Is it possible to fix it?
I just sent the file to file@answers.websitex5.com
I`m attaching print screen with error desription

Posted on the
1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Piotr,

With the release of the current Version 12, Incomedia will no longer provide technical support for Version 9 of WebSite X5, except for matters regarding how to install and register the licence key.

https://helpcenter.websitex5.com/post/128269

About your project, from the error message you get it seems file containgi the project is too much corrupted and there's no way to recover this file since it cannot be opened.

Many thanks!

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Posted on the from Claudio D.