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Jon Sam
Jon Sam
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An error has occurred & application will be closed...  en

Author: Jon Sam
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I have installed WebSite X5 Evolution Demo 12 version as I am considering purchasing this software but it keeps crashing on my laptop right as soon as I start trying to select a template. The software is giving me the following error message 30/04/2016 15:49:47 [EXCEPTION] The type initializer for \'Atalasoft.Imaging.Workspace\' threw an exception. Atalasoft.dotImage at Atalasoft.Imaging.Workspace..ctor() at Atalasoft.Imaging.WinControls.WorkspaceViewer..ctor() at () at A.GCJ.A() at A.DI.CB() at A.DI..ctor() at A.IJ.A(PaneEnum ) at A.BC.A(Object , MouseEventArgs ) at (Object , Object , MouseEventArgs ) at A.QJF.A(Object , Object , MouseEventArgs ) at A.KF.B(Object , MouseEventArgs ) at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Label.WndProc(Message& m) at (Object , Message& ) at A.ZFE.A(Object , Message& ) at A.ZD.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 30/04/2016 15:49:47 [INFO] Loading Atalasoft.dotImage.WinControls, Version=9.0.2.43320, Culture=neutral, PublicKeyToken=2b02b46f7326f73b 30/04/2016 15:49:42 [INFO] wizTemplateStyles 30/04/2016 15:49:39 [INFO] wizTemplateType 30/04/2016 15:49:34 [INFO] 100 Page 5 - End 9 30/04/2016 15:49:34 [INFO] 0 Page -8 - End 10 30/04/2016 15:49:34 [INFO] Page -8 - Ending... 10 30/04/2016 15:49:34 [INFO] Change time: -8 2016-04-30 17:49:34 30/04/2016 15:49:34 [INFO] Page 5 - Ending... 9 30/04/2016 15:49:34 [INFO] 96 Page 4 - End 13 30/04/2016 15:49:34 [INFO] Page 4 - Ending... 13 30/04/2016 15:49:34 [INFO] Change time: 5 2016-04-30 17:49:34 30/04/2016 15:49:34 [INFO] Change time: 4 2016-04-30 17:49:34 30/04/2016 15:49:34 [INFO] 95 Page 3 - End 15 30/04/2016 15:49:34 [INFO] 95 Page -9 - End 12 30/04/2016 15:49:34 [INFO] Page -9 - Ending... 12 30/04/2016 15:49:34 [INFO] Change time: -9 2016-04-30 17:49:34 30/04/2016 " then the program closes and I cannot do anything as this keeps repeating itself each time I try to start again.

On my laptop I am running Windows 10 if that makes any difference. Would appreciate any help anyone can offer to solve this. Thanks in advance

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2 ANSWERS
Gabriele P.
Gabriele P.
User

...during the last  time ever x5 users using as SO Windows 10 occurring troubles; as first suggestion try to run the program using compatible modality with Win 7...(open property ecc.)

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Posted on the from Gabriele P.
Incomedia
Riccardo P.
Incomedia

Hello Jon,

try reinstall the Framewokr in your system, Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.6 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.6 and then click ok.

Also try reinstall the Acrobat Reader and Try Again.

Let me know.


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Posted on the from Riccardo P.