Text in header and footer do not appear
Author: Dave R.
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I wonder if this (https://helpcenter.websitex5.com/post/145220) may answer a problem that I am experiencing with our X5 website. Everything seems to work fine on SmartPhones etc except that the text in the header and footer do not appear. Any thoughts?
Thanks - Wes
Posted on the
Hello Wes,
Have you set up your Responsive Template Structure in addition to your Main Template Structure?
You need to create a separate header and footer for the mobile/smartphone viewport in accordance with the instructions in the WebSite X5 help file:
http://help.websitex5.com/en/v12/evo/index.html?responsive_ht.htm
http://help.websitex5.com/en/v12/evo/index.html?responsive_template.htm
You customise the responsive template in Step 1 General Settings > Template Style > Responsive Template Structure - select 'Header' and 'Footer' in turn from the 'Page Section' drop-down menu.
If you want some text in the header image for the responsive template then you can use a free image editor such as Paint to create one.
You can also choose to display a company/organisation logo in lieu of the text. Bear in mind that at mobile resolution the header can become very cramped, so the simpler the better.
Kind regards,
Paul
Author
Thanks - that has solved it, although I found it a rather complicated process compared to setting up the header for the main (non-responsive) site using Template Customization.
Wes