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Larry Miller M.
Larry Miller M.
User

Problems with shopping cart  en

Author: Larry Miller M.
Visited 567, Followers 2, Shared 0  

I am getting a website set up and have added items to the shopping page but when you put them in your cart, then select shipping method and payment and then you hit the "next" button at the bottom of the page it takes you to the customer data page.  

Once all that is filled in you hit "next" and it actually give you an order complete screen and number before they actually pay with paypal.  

Can someone take a look at it at http://www.awesomedronz.com/page-1.html and go thru the process, just dont pay at the very end with paypal.

Then tell me if there is a setting i'm missing to make the customers complete the transaction before getting the complete screen.

Posted on the
4 ANSWERS
Gabriele P.
Gabriele P.
User

...check your payment setting you made some mistake; one more question: do you hold a paypal account?

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Posted on the from Gabriele P.
Larry Miller M.
Larry Miller M.
User
Author

yes i have a paypal account.  i've checked 10 times i cant find a mistake

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Posted on the from Larry Miller M.
Gabriele P.
Gabriele P.
User

...check again...

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Posted on the from Gabriele P.
Paul M.
Paul M.
Moderator

Hello Larry,

Please see these threads:

https://helpcenter.websitex5.com/post/130153

https://helpcenter.websitex5.com/post/133945

You are not doing anything wrong as such: this is the way WebSite X5 handles PayPal orders at present.  The threads I have linked to explain the situation in detail, and also how to customise the wording of the checkout pages to make the process a little clearer to your customers.

Kind regards,

Paul

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Posted on the from Paul M.