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Zulkifilu A.
Zulkifilu A.
User

Issues with websiteX5 Proffessional 12 latest update  en

Author: Zulkifilu A.
Visited 1109, Followers 1, Shared 0  

When i go to page creation and then text object after editing whn i try to preview, save or press ok it free and does not respond for hours i would have to force shut it down.


I really need a solution to these problem as i need to get back to designing , I have some angry amd impatient clients.

Thanks in Advance.

Posted on the
5 ANSWERS
Gabriele P.
Gabriele P.
User

...some time it happens to me, as well, but in my opinion, 95% of the case we are responsible for the caused issues; maybe it's not your case, but several operation cause conflict into general code, we must to understand the limits...

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Posted on the from Gabriele P.
Andre E
Andre E
Moderator

Do you have custom code ? Or do you have objects in pages that are empty ?

Check without custom code and remove as many empty objects as possible, I suggest not to use them at all.

If you keep on having trouble, then set the responsive option off.

Then make your changes, when finished set responsive on and upload.

Most important in my message are the empty objects ! This will make x5 render and calculate too much.

Hope this helps cause I have no website adress or prtscrn, so it's difficult to judge....

Best Regards,

Andre

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Posted on the from Andre E
Zulkifilu A.
Zulkifilu A.
User
Author
Andre E
Do you have custom code ? Or do you have objects in pages that are empty ? Check without custom code and remove as many empty objects as possible, I suggest not to use them at all. If you keep on having trouble, then set the responsive option off. Then make your changes, when finished set responsive on and upload. Most important in my message are the empty objects ! This will make x5 render and calculate too much. Hope this helps cause I have no website adress or prtscrn, so it's difficult to judge.... Best Regards, Andre

Thanks Andre , I did not use any custom code yet also i just have text in the page nothing more.

i tried to start all over from the begining and i tried it with responsive option on and of but its all the same.

What i noticed is after the update version of 12.0.8.29 i gert this problem but before it wors well/good. Each time i uninstall and reinstall again its ok but after the update it starts again.

I currently have version 11 installed together on the same computer with version 12, and version 11 works perfectly with out any issues. But i like 12 coz of the new features.

Still need help.

i attached a pic to show you , when i click on preview/ok/save it freezes for loong periods without responding.

Can you notice the crusor just afer packing option

i can type text but can save /preview or Ok it.

Thanks again

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Posted on the from Zulkifilu A.
Zulkifilu A.
Zulkifilu A.
User
Author
Gabriele P.
...some time it happens to me, as well, but in my opinion, 95% of the case we are responsible for the caused issues; maybe it's not your case, but several operation cause conflict into general code, we must to understand the limits...

I have tried some troubleshooting nothing yet or no progress.

thanks

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Posted on the from Zulkifilu A.
Andre E
Andre E
Moderator

You have a text object in the page, but is it in full size of the page or are there empty blocks ?

What happens on a new project with only one page and text object over the whole page ?

still problems ?

What kind of OS do you have ?

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Posted on the from Andre E