1 jpg file and video files not displaying on IOS devices using Evolution 9 
Author: Paul Dunn
Visited 1663,
Followers 1,
Shared 0
The home page train jpg image does not appear on ios devices ... also under Gallery, Now and Then the videos do not appear at all on ios devices ... all video files are mp4 type and 1 is flv type. All show perfectly on Windows OS. Video files were created in MS Movie Maker and saved for use as MPEG-4. How can this be corrected?
Posted on the
Hello Paul,
Version 9 of WebSite X5 made use of Adobe Flash in various ways to render media files. At the time this was a very popular option for media playback on the web.
However, Flash has rapidly fallen from favour over the last few years, is not supported on Apple devices, and is quickly becoming obsolete on desktop devices too.
I strongly recommend that you consider upgrading to a more recent version of WebSite X5:
https://answers.websitex5.com/profile/offers
If you do not wish to upgrade then the best solution I could offer would be to avoid using those parts of version 9 which utilise Flash, and instead use third-party custom code using the HTML Object.
Kind regards,
Paul