WebSite X5Help Center

 
John Overgaard
John Overgaard
User

Error in v13 no internet connection  en

Author: John Overgaard
Visited 965, Followers 1, Shared 0  

Error in v13 no internet connection. It is not possible to upload to the internet. I can do this in v12 and I have NOT changed the codes, but in v13 is not possible, therefore, it appears the program there is something wrong with. What is the solution.

Posted on the
6 ANSWERS - 2 USEFUL - 1 CORRECT
Andre E
Andre E
Moderator

Maybe the destination folder is not correct.

Try to connect with the destination folder empty (remove all text)

This sets you to the root of your host then select the correct folder, x5 will then ask you to set this folder as default, after that you should be ok.

Read more
Posted on the from Andre E
Wayne B.
Wayne B.
User

Also check in Windows firewall that Version 13 is not being blocked. I couldn't upload my new v13 site until I unblocked it (allowed an exception). Hope this helps.

Read more
Posted on the from Wayne B.
John Overgaard
John Overgaard
User
Author

The destination directory is correct, I use the same in v12 and that works.

I have many websites, each with its destination, therefore there will be mess up if I change this so that I dare not try.

I have given my firewall (F-Secure) permission to run v13

Thanks for the reply, but I have to work on a solution if I do not find it, I cancell my purchase and ask for the money back, but I hope this does not become current.

Read more
Posted on the from John Overgaard
John Overgaard
John Overgaard
User
Author

I just tried to disable all protection and send the website through ftpen to the network, but there are still errors

Read more
Posted on the from John Overgaard
John Overgaard
John Overgaard
User
Author

Thank you Andre and Wagne for help. Now operate everything as it should. It has been found that it was an error clause 40, which is equal to the person who sits approximately 40 cm from the screen and can not figure out how to use the program.
It was I who used an incorrect password.
Nothing is so bad that it is not born of anything I have learned a lot again thanks for the help.

Read more
Posted on the from John Overgaard
Paul M.
Paul M.
Moderator

Good morning John,

Your comment made me smile...  we are indeed all human.  Thanks for brightening my morning with some self-deprecating humour.  

Best wishes to you.

Read more
Posted on the from Paul M.