WebSite X5Help Center

 
LaVon T.
LaVon T.
User

Login to Online control panel  en

Author: LaVon T.
Visited 3795, Followers 1, Shared 0  

can not access the online control panel with this error after it is loading in the address slot (www.teachingfaithministry.org/admin/login.php?error) and i get wrong username or password in the login section.  website x5 v13 Professional

Posted on the
7 ANSWERS
Andre E
Andre E
Moderator

Anton,

The password and login can be found in x5 step1 settings advanced -> acces management.

If these do not work, set a new one in x5, remove your cookies from your browser. upload site again. gooto website prees ctrl-F5, then try again.

Goodluck, let e know if it has helped.

BR Andre

Read more
Posted on the from Andre E
Andre E
Andre E
Moderator

Strange.....

Is password and login correct? be aware of capital usage, don't copy the password en paste it, just type it in. Take for testing very easy login and password. (like login abc and pw 123 or something like that)

Read more
Posted on the from Andre E
LaVon T.
LaVon T.
User
Author

I did every thing you said and some other post also, i even wipe clean the server files of the web site and delete all the files on my computer and re did all over the web site but nothing but the same thing. it would seems to be loading the page then the error? >(www.teachingfaithministry.org/admin/login.php?error) and login section Wrong username and/or password

Read more
Posted on the from LaVon T.
Andre E
Andre E
Moderator

Does your contract/account with your webprovider include PHP support?

This is needed for these kind of objects. please check this.

Read more
Posted on the from Andre E
LaVon T.
LaVon T.
User
Author

Call tech support and they fix (login) a problem with a (file? not sure) that needed to be fix! I told them to send me in details about this, as soon as they send it i will post it up

Read more
Posted on the from LaVon T.
Andre E
Andre E
Moderator

Glad youre on the right track now!

Hope it solves your problem, also if they have an answer please add the hosting party so other users with same issue can see what's needed.

Thanks!

Read more
Posted on the from Andre E