X5-13 program faulty
Author: Janos Galgoczi
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Dear Sirs!
I have imported my project from Ver x5-12 evolution , to Ver x5-13 evolution and the left side buttons are in resposiv sight on my webpage on table computer. Sometimes the x5-13 is freezing and switch of. This program x5-13 seems to be unstable.
Posted on the
Janos, if WX5 is occasionally freezing and closing without an error message, perhaps you could check the Windows Events Logs to see what might be causing the issue (contol panel, administrative tools, event viewer - perhaps even empty the logs before starting so you can easily identify the problem).
If WX5 closes, can you reproduce the problem (eg is it only when you ask for a preview, add a cell, edit content, etc)? I would also check that your images aren't unnecessarily large.
If you can supply Incomedia with this information and the version of Windows you are using I am sure they will be able to assist.
Author
I have sent the error message to Incomedia in connection with program collepsing. I did not get any answer for my nother problem. I have imported my project from Ver x5-12 evolution , to Ver x5-13 evolution and the left side buttons are in responsiv sight on my webpage on table computer.
Hello Janos,
I have alerted the Incomedia support team to this thread.
Please allow 24/48 hours for a response from them.
Kind regards,
Paul
Janos, if the problem with your left hand menu is that it is the toaster bar rather than text, please check this link.
https://helpcenter.websitex5.com/en/post/157970
Author
Hello Esac...
Thank you for your advice but your advice is not the sollution to me. The problem remained the same. I would like to get advice from incomedia. How can I contact with incomedia?
Hello Janos,
I cannot understand why your query appears to have been overlooked. Please bear with us.
I will again request assistance from Incomedia on your behalf.
Please continue to monitor this thread for their reply.
Apologies for the delay.
Best wishes,
Paul
Hello Janos,
In Version 13 if the menu used more space than the one available in the menu section of the template then it switches automatically to the hambuergermenu. In this case or you increase in the template the width of the menu section or you decrease the width of the menu buttons.
Many thanks!
Author
Hello Claudio,
I managed to solve the problem. I took my website in desktop view with Ver x5-13 and put the menu bar to the right side than back to the left side with Ver x5-13. After it I took the my website again in responziv mode and it worked. The left side menu bar is OK.