WebSite X5Help Center

 
Malcolm H.
Malcolm H.
User

Footer update frozen  en

Author: Malcolm H.
Visited 492, Followers 1, Shared 0  

On the 'Header and Footer Content' Page - I am trying to add Title information to the Footer of a website.

Have done this succesfully many times in Evolution Version 12 - and 3-4 times in Version 13.

In V13 (when adding more Title information) it has now come up with a small revolving blue circle (indicating the system is doing something). The blue circle moves with the cursor but will not go away. I have closed the project down and re-opened it - but the blue circle is still re-appears.

I have left the Footer page runing for over 30 minutes - but the blue circle is still running. Appears that something is 'locked up'. 

Any help would be much appreciated. Many thanks

Posted on the
3 ANSWERS
Ralf Glenk
Ralf Glenk
User

I have the same problem with the newest version of websitex5 evolution. It is not possible to edit a small text block or add some text information or a link in the footer.

Allways comes the blue loading circle. I wait several minutes but nothing happens. Then I close down the programm with the task manager. 

Read more
Posted on the from Ralf Glenk
Incomedia
Claudio D.
Incomedia

Hello Malcolm,

Can you please try following to see if then the same still happens?

- Open the windows start menu or press the Windows Key + R and search for cmd.exe and run it.

- In the Command Prompt enter following command:

lodctr /R

- Press enter

Many thanks!

Read more
Posted on the from Claudio D.
Malcolm H.
Malcolm H.
User
Author

Hello Claudio

I was in a bit of a rush - so deleted the project, reloaded the previous version and made the required changes.  The fault did not re-appeared. If it does then I will most certainly try your suggestion.  Many thanks.

Read more
Posted on the from Malcolm H.