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Владислав Кузьменко
Владислав Кузьменко
User

X5 v13 PRO Doesn't update the content of the page!  en

Author: Владислав Кузьменко
Visited 1112, Followers 1, Shared 0  

X5 Website v13 PRO doesn't update the content of the page, no matter what I do with the page! 

I make some changes to the page, press preview = no changes

upload the site = no changes

deleted all the files from ftp and uploaded again = no changes

Always the same version of the page without the items I have updated.

The recorded steps in the attached archive!

Posted on the
3 ANSWERS
Andre E
Andre E
Moderator

Try to use F5 after an update in your browser when viewing your website, this clears the memory from pc and the newly made changes.

In preview in x5 this si normally not needed, but sometimes it helps alos, then you can do this by using the ctrl ket and then press preview, this takes a bit longer to load.

Hope this helps,

Best Regards

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Posted on the from Andre E
Владислав Кузьменко
Владислав Кузьменко
User
Author

It didn't help, besides you should use CTRL + F5 in order to update the cache...

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Posted on the from Владислав Кузьменко
Incomedia
Claudio D.
Incomedia

Hello Владислав Кузьменко,

I already answered you at https://helpcenter.websitex5.com/en/post/156267 you can follow that post to find the solution.
I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.

Many thanks!

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Posted on the from Claudio D.