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Richard Van Zanten
Richard Van Zanten
User

Long time needed for Export to disk and export of project  en

Author: Richard Van Zanten
Visited 1225, Followers 1, Shared 0  

After the last update of Website X5 professional 13 to version 13.0.2.19 (64 bit) I need much time more for an export to a disk and also much more time for an project export.

Sometimes it takes 3 to 4 hours for an export to disk only and the same time for a project export. before the update it took me not more than a couple of minutes.

I didn't change from disk., I am using an 64 GB usb3 scandisk which is for 17% used. my OS is Windows 10 with latest service packs. the usb stick is attached to my notebook directly (no Nas, adapter or usb hub)

There are no error messages or warnings.

Size of the export to disk (160 MB) and the size of the project export (257 MB)

Please, can you investigate this and help me to find a solution for it?

Thansks in advance,

Richard

Posted on the
3 ANSWERS
Incomedia
Riccardo P.
Incomedia

Hello Richard,

i suggest you to start the program as administrator, and disable the antivirus.

Try to save the project in c:\ and not in a usb device.

You can also try to submit at the beta channel beta.websitex5.com and download the new update.

Let me know.

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Posted on the from Riccardo P.
Richard Van Zanten
Richard Van Zanten
User
Author

Hello Riccardo,

First of all, the best wishes for a happy and healthy 2017.

I did run it as administrator and saved it to the C: drive.

This was much quicker that via the USB Device.

It's a pitty that I can't save it directly to the USB device. Now I have to copy it afterwards.

Kind regards

Richard

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Posted on the from Richard Van Zanten
Incomedia
Riccardo P.
Incomedia

Hello Richard,

thanksandbest wishesto you.

I suppose depends to the USB Device. I suggest you save in c:\ and copy manually the file to usb device.

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Posted on the from Riccardo P.