My photos will not work in the shopping section
Author: Shelley L.
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Hi, I am trying to add my products to the shopping cart sections of my pages. Some of my photos will work and others wont. I have tried to edit them and one will work but another one will not. I have also deleted some of my products in the list but that has not helped I still have 4 photos that will not work. The photos show up in the edit portion but that is it. Please help me this very fusterating.
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Can you tell us more about the pictures you use, is there any difference in the one's that do work in aganst to the once that don't?
For instance, check the size of the pictures, and try to use same picture type and same sizes. (you could use a free picture editor like irfanview to adjust them)
I would recommand to use png files and keep size of picture not too high (I personaly keep pictures for the shop around 500x500 pixels max.)
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I don't know much about pictures or files. They all came from the same camera. I will try your suggestion thank you. I did crop them in the edit section but it didn't help maybe resizing them totally will. Thanks again.
Well take a look, it saves upload time and converting time for x5 and users as well if pictures are offered in maximum usable format.
Normal pictures i set to about 1000 pix. max, but shop pictures half of that.
Irfanview is free, you can try first and see how it works, it can also batch a lot of pictures at once to a certain format and file.
Let me know if this has helped or if you need more information.