Dear Duncan, 

thank you for your message. 

If you need further assistance about the issue described in the post you mentioned, I kindly ask you to give a feedback here: https://helpcenter.websitex5.com/en/post/158046 . You are receiving the support of a collegue, and if you need that, he will help you further. 

I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.

Thank you for understanding. Kind regards.