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Armin S.
Armin S.
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Version 13 does not install  en

Author: Armin S.
Visited 778, Followers 1, Shared 0  

Hi,

Your reply a few time ago:

Hello Armin, 

I understand that this procedure might be difficult, but unfortunately there is not a more simple way of solving the issue at the moment. Besides, as this difficulty derives from a compatibility problem  Lavasoft Web Companion, so another version would not solve the irregularity. 

I am sorry, kind regards.

Posted on the 12/14/2016 11:25:55 from Elisa B

I tried the procedure, downloaded the FRST64.exe and started the scan. Whe searching the resulting txt file, there was no WINSOCK line contained.

Is there an other solution available?

Best regards

Armn

Posted on the
1 ANSWERS - 1 CORRECT
Incomedia
Elisa B.
Incomedia

Hello Armin, 

I am happy to hear from you again!

Yes, there is a more simple way of solving the issue. Many useres who had the same difficulty you are experiecing, for which I am extremely sorry, have simply solved it by uninstalling the program in question. So here are the steps: 

  • Please go to Windows ControlPanel>Programs and Features>Uninstall or change a program
  • Look for " Lavasoft Web Companion "
  • Right click on it
  • Click on uninstall

That's it! Please let me know if you can solve the issue, if not, don't worry: we are here to help you.

Kind regards.

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Posted on the from Elisa B.