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Tom W.
Tom W.
User

Error in XML x13 pro keeps crashin  en

Author: Tom W.
Visited 1054, Followers 1, Shared 0  

Hello,

Is it just me or is it a new problem?

The latest updated causes x13 pro to crash almost every couple of minutes.

In addition I've just received Error in XML message and lost ALL day's work. Of course I managed to restore it from yesterday's backup but that's not the point.

Please let me know if you've been experiencing same problems.

Kindest regards,

Tom.

Posted on the
3 ANSWERS
Esahc ..
Esahc ..
Moderator

Tom, what is the sequence of events that causes the crash?

I have had issues when I make changes to the header or page structure occasionally, but have found that saving before preview overcame the issues.

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Posted on the from Esahc ..
Tom W.
Tom W.
User
Author

Well honestly haven't paid too much attention but in most cases the preview causes the program to crash. It's a bit frustrating as it has been a problem for some time and it still hasn't been fixed.

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Posted on the from Tom W.
Incomedia
Claudio D.
Incomedia

Hello Tom,

Can you please tell me which windows version do you use and if you experience the same issue also if you start a new project?

Let me know also the exact error message you receive.

Many thanks!

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Posted on the from Claudio D.