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Orlando Turner
Orlando Turner
User

Cannot connect to Server  en

Author: Orlando Turner
Visited 1470, Followers 1, Shared 0  

"Unable to Connect to Server - Please check with your Internet Provider that you have the correct information.

FTP - File Transfer

FTP Address: ftp.websiteX5.com

Username: ***

Password:

Posted on the
3 ANSWERS
Andre E
Andre E
Moderator

Hello Orlando,

I have removed your password, I would not share this here.

Your ftp adress is not correct. You need and FTP adress from your website provider.

X5 makes a project and a website for you, but setting it on internet requeres an internet provider that gives you space on the internet. They also provide you with an ftp adress login and password.

You need these to upload your site.

See also: https://helpcenter.websitex5.com/en/post/27620

So check if you have a provider and see there FAQ or mailing for the connection data.

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Posted on the from Andre E
Orlando Turner
Orlando Turner
User
Author

Is www.actioneventsmedia-store.com owned by me. Its seems unavailable.

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Posted on the from Orlando Turner
Serg Linds
Serg Linds
User

You not have hosting or domain not linked to host.

Orlando Turner
Is www.actioneventsmedia-store.com owned by me. Its seems unavailable.
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Posted on the from Serg Linds