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eugene higgins
eugene higgins
User

REGISTERED AND PICKED MY FREE DOMAIN NAME BUT DID NOT SAVE  en

Author: eugene higgins
Visited 809, Followers 1, Shared 0  

i FILLED OUT MY DOMAIN NAME AND HOSTING SITE ON ONE.COM WITH MY VOUCHER CODE THEN i HAVE BEEN WORKING ON MY SITE.  wHEN i WENT TODAY TO ATIVATE MY SITE, MY DOMAIN IS NOT SAVED AND MY FREE HOSTING IS NOT AVAILABLE.  TRIED TO RE ENTER BUT VOUCHER CODE IS NO LONGER GOOD.  CAN'T FIND VAILD PHONE NUMBER AND WHEN I TRY LIVE CHAT 24/7 THEY DON'T ANSWER.  HAVE SITE READY FOR A 3RD PARTY TO DOWN LOAD ALL MY PRODUCTS AND NOW CAN'.

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2 ANSWERS
Wayne B.
Wayne B.
User

The X5 offer (through a number of companies) offers free Webhosting, as far as I am aware, not a free Domain Name. I would have expected that you would need to acquire your domain name first, then when this was entered into the One.com offer, then thst would have activated the offer of a year's free hosting.

Can one of the other members who have used this service elaborate? I might be quite wrong on this.

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Posted on the from Wayne B.
JiPeR 48
JiPeR 48
Moderator

Hello,

"Offer valid: for four months following activation of your WebSite X5 license.

Promotion is not valid in the following countries: Denmark, Sweden, Norway, Netherlands, Belgium."

When was your purchase made?

J.P.

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Posted on the from JiPeR 48