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Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User

Upload problems  en

Author: Captain Richard Williams (aka Steven Howarth)
Visited 2923, Followers 2, Shared 0  

I have been building a websitr, which  has been liove for 2 months, I work on it dayly and upload about 2-10 times a day.

For some reason it wont upload today dispite several atempts. I have contacted my ISP nFasthost, who tell me that all is OK at there end and so I have even reinstalled WebSite X5 Evolution 9 , which is the program that I use.

My website is https://freeonlineadvice.co.uk/ and I can no longer update it.

 I have included a snapshot of the error message in situe.

PS I have changed nothing on the upload page and it has worked fine for months.

Posted on the
12 ANSWERS - 2 USEFUL - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Steven, you are using an ip address to connect, is it possible that this has changed? Normal proceedure is to put the domain name in the address section.

When I looked the ip address of your domain was 77.68.64.5

I believe the error indicates that your site cannot be found.

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Posted on the from Esahc ..
Reinar P.
Reinar P.
User

I have a little bit of similar problems.

I can connect to the webserver, but when I want to upload my website the upload stops with the error: Error at creating folders.

I have uploaded several websites to the same webserver and this site with the error, has been  in the air for 5 years in the  exact same folder on the webserver with the same permissions.

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Posted on the from Reinar P.
Reinar P.
Reinar P.
User

My problem is solved now - apparently there was missing a slash in the path to the subfolder in the upload section, where my website has to be uploaded to.

This must apparently be set in version 14 - it wasn't set in version 13.

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Posted on the from Reinar P.
Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User
Author

When I have asked fasthost, they tell me that although the ip address is 77.68.64.5 as you say, the upload is to 213.171.193.5 and nothing has changed. It has worked everyday for months, its bugging me.. very confused,

thanks for your sugestions, but I think its a program fault of some sort?

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Posted on the from Captain Richard Williams (aka Steven Howarth)
Esahc ..
Esahc ..
Moderator

Steven

Hopefully not a program fault because Incomedia no longer support V9 (& it obviously worked for the last 4-5 years)

As a test, can you export to disk and then use filezilla (free) to transfer the files?

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Posted on the from Esahc ..
Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User
Author

This is what Fasthosts  have sugested, but I am reluctant to learn somthing that I have not donr before and shouldent have to do. I will save my website to a memory stick, uninstall X5 and delete all linking files then reinstall it and try again, Many thanks for your sugestions.. Mon Capitain..

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Posted on the from Captain Richard Williams (aka Steven Howarth)
Esahc ..
Esahc ..
Moderator

Steven, filezilla works the same as the built in ftp engine, the only difference is that you save the website to a directory and then upload those files. Happy to offer a blow by blow description of what to fill in and where. Uninstalling and re-installing V9 seems a little drastic.

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Posted on the from Esahc ..
Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User
Author

Thanks for the offer, but when I'm updating and editing pages, I am uploading and changing bit's and bat's tweeking for hours and would normally be uploading every 2-3 mins whilst working. If I had to save the site to somwhere else and then put it in another program, I could be there for hours.

I have found another post of mine form ages ago, which I had forgot about. On that ocasion I unpluged my memory stick with the websites on it. When I pluged it back in it chose a difrent Location, ie Drive :f Drive :E. This was giving the same error message, so I am studying along this avenu, however I dont think the drive on my stick has changed..

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Posted on the from Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User
Author

Yes Somone had removed my memory stick drive to charge there phone. When the put it back it changed to H insted of F. I've sorted that and just about to see if it will upload now, Crossed fingers..lol

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Posted on the from Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User
Author

Dear Esahc .. Moderator I give in, lol I recalabrated the memory stick to :F and it still wouldent work. Uninstalled X5 and removed everything off the PC, reinstalled it and loaded the website from the stick, still did not work. So, I had a vision in the night and cleared the info on the upload page and saved, I then unpluged the stick and rebooted, reinserted the stick and loaded the program, re-entered the information web address, pasword, FTP address etc and low and behold It still wont work..

So, So you thik you can tell... Heaven from Hell, Blue sky from rain,

Sorry for the interuption from Pink Floyd, but I'm starting to go a bit crazy..

So Esahc .. Moderator Pritty please, with sugar on top, show me ow to use filezilla... either on her or on messenger

https://www.facebook.com/messages/t/stevenhowarth4567

Many thanks all

Mon Capitain..

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Posted on the from Captain Richard Williams (aka Steven Howarth)
Esahc ..
Esahc ..
Moderator

Steven, I believe all your issues will be solved if you do everything locally rather than via USB devices (even USB3 suffers from an inability to do other than seqential writes), there are known issues using USB devices. If you work off an internal HD, the USB stick/device can be used as a backup by copying the folder or saving the iwzip there.

However, to use Filezilla, first download the client. https://filezilla-project.org/

Step 5, export to disk (save website to a folder)

Now run filezilla, click on site manager, new site and fill in the blanks, just like in the built in FTP on WX5 (use login type normal for the majority of hosts)

Connect

In the Right Hand pane navigate to where your site is hosted (normally public_html)

Then in the left panel navigate to where you saved your site.

Select all (CTRL A), then right click and select Upload

Over time (with practise) you will find it faster than using the built in FTP, the only downside is that a backup will not automatically be made when you upload (if that existed in V9), to overcome this inconvenience I recommend you occasionally export the project and create an iwzip.

Please advise if there is any difficulty following these instructions.

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Posted on the from Esahc ..
Captain Richard Williams (aka Steven Howarth)
Captain Richard Williams (aka Steven Howarth)
User
Author

Well, I'l go to the foot of our  stairs.lol

I connected to Virgin Fiber Broadband this afternoon and low and behold the X5 uplink has started to work again..

Thanks to all who offered help, I still dont get it, but it now works and super fast too.

C. R. Williams..

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Posted on the from Captain Richard Williams (aka Steven Howarth)