WebSite X5Help Center

 
Michael H.
Michael H.
User

In preview mode my headed iswashed out b/w also it says unregistered version  en

Author: Michael H.
Visited 1909, Followers 1, Shared 0  

i registered the new version but in preview mode it has and unregsitered version tag in the header.

also my purple header image changed to a washed out balck and white image.

Posted on the
3 ANSWERS
Andre E
Andre E
Moderator

Try to uninstall this version, download from top right -next to your name- licence and latest version and install that one.

Hope that fixes this, else we need to ask Incomedia to check the license.

Read more
Posted on the from Andre E
Michel S.
Michel S.
User

I did a new install from my account.

It is still the same .

Question have you uploaded your website and does it show up online too ?

I think that incomedia has to look at this issue.

Read more
Posted on the from Michel S.
Incomedia
Claudio D.
Incomedia

Hello Michael H.,

Try to reinstall the program and once you open the project in the program press CTRL while opening the preview and check if then it appears correctly.

In case try also to install it with the right click option as Administrator and then run the program as administrator.

Many thanks!

Read more
Posted on the from Claudio D.