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Mark Fletcher
Mark Fletcher
User

Automatic registration and email validation not working  en

Author: Mark Fletcher
Visited 3291, Followers 2, Shared 0  

I am having problems with automatic registration in V14 pro.

I register on the website and a validation link is sent to the provided email address.

Click on this link, but the automatic validation does not work.

The dash board shows the new registration, but says not validated and in the database the table shows a 0 to indicate not validated.

It only works after manual validation and uploading.

In version 13 pro this is working. New user can access locked pages without my intervention.

Version 13 pro also has a landing page, this is missing in V14

Posted on the
19 ANSWERS - 2 USEFUL - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Mark Fletcher,

Can you please write me the link to the website so I can make a test to see on what it depends?

Many thanks!

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Posted on the from Claudio D.
Mark Fletcher
Mark Fletcher
User
Author

For V14 the website address is www.beta.marychurchconservative.com

then navigate to Members -> store

Interestingly, I can resend email validation, which I receive and send back.

Land back on login page and cannot login, but go to Membership -> members area -> store and I am allowed in.

v13 website is www.marychurchconservative.com

Regards

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

sorry mistake goto Membership -> members area -> store

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

Serg, I received an email to say a new user has registered.

I assume you received the validation email.

In admin, you are in the reseved access section with a status of "NOT VALIDATED".

In the phpmyadmin database your unusual name is recorded together with values for

Key: d8c385f036b649b074b87aa309b13560

Validated: 0 

Thankyou for helping

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Posted on the from Mark Fletcher
Incomedia
Claudio D.
Incomedia

Hello Mark,

I made also a test with the same result.

Can you please try to press CTRL while opening the project and then make a complete export online to test it then again?

Please keep me updated.

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Posted on the from Claudio D.
Mark Fletcher
Mark Fletcher
User
Author

In progress now. Should take about 20 minutes, because of the videos.

However yesterday I deleted the website and project and then imported the V13 project again and then uploaded.

All I changed was the database name, i.e. new database

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

I think you wanted me to press CTRL while selecting "preview". This takes a long time.

Deleted all files/pages from website.

Now doing a complete export.

Another 20 minute wait.

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

Decided to create a third new simple website from a template, one locked page -> members area

www.test.marychurchconservative.com

Same thing happens as above autoreg does not validate the new member when clicking on email link.

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

Serg, I see you tried auto registration on www.test.marychurchconservative.com and your status is "not validated".

This is a serious problem. Very frustrating

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author
Claudio D.
Hello Mark, I made also a test with the same result. Can you please try to press CTRL while opening the project and then make a complete export online to test it then again? Please keep me updated.

Auto registration does not work - Waiting for you to get back to me.

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Posted on the from Mark Fletcher
Incomedia
Claudio D.
Incomedia

Hello Mark,

The developers are already verifying this issue about the validation of the email in the automatic registration.

Many thanks!

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Posted on the from Claudio D.
Shawn T.
Shawn T.
User

So I was playing around with V14 because I to have the same problem. The automoatic registration works BUT.... I had to start a fresh database unfortunately and transferred the information from one data base to the new one. Don't know why this is since the database tables are identical.  Hope this helps point into the right direction. Not sure how outside web hosting works, but you may have to contact your host for the transfer after the new database creation. I host from my own server so it did not take me long to transfer.

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Posted on the from Shawn T.
Mark Fletcher
Mark Fletcher
User
Author

Shawn, I have already created a new database and the tables I am using are automatically created by websitex5.

i.e. no entries at start. It makes sense to create a new database because the autoreg table in V14 has a different structure to V13

I have tried all variations reinstalls, CTRL PREVIEW etc.

Automatic registration just does not work in V14.

Works perfect in V13

Frustrating as I am currently trying to write a customer/member profile section, where they can see their own data and update it. I am doing this in V13 for now.

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

I think I know the cause,

Set up simple website with members area uploaded to new database and table

AutoReg does not work

Same website to existing Database but new table.

AutoReg does not work

Same website to existing database and existing table

Eureka autoReg works

My host recently upgraded the servers to PHP FastCGI PHP version 7.0

Old tables work new tables do not.

Quite clearly php 7 has to be treated differently.

I believe thats why autoreg will not work on some v13 projects.

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

More work done on site domain with PHP 5.6

Simple V14 site, V14 creates new table on registration WILL NOT VALIDATE

Simple V13 site V13 creates new table on registration VALIDATES

Convert V13 project to V14 project and use existing table. VALIDATES

Drop/delete existing table. V14 creates new table on registration WILL NOT VALIDATE

PHP version not to blame.

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Posted on the from Mark Fletcher
Shawn T.
Shawn T.
User

Weird.... I use PHP 7 on my server.....  Just a dumb question.... do you have your associated pages set as php extension?    

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Posted on the from Shawn T.
Mark Fletcher
Mark Fletcher
User
Author

Yes.

Too many bugs on V14. This was released too early.

Now, there is trouble removing linked files.

Will keep working on V13. 

Auto Reg not working on V14 and change of auto reg to unique email address from username, will create more work later on.

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Posted on the from Mark Fletcher
Mark Fletcher
Mark Fletcher
User
Author

Latest update fixes autoregistration validation.

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Posted on the from Mark Fletcher