WebSite X5Help Center

 
Dmitrij K.
Dmitrij K.
User

Layout for order confirmation e-mail. Changed with last update? white/grey colors?  en

Author: Dmitrij K.
Visited 1364, Followers 1, Shared 0  

HI guys !

Did Incomedia changed the layout for order confirmation e-mail with the last update?

Now the rows are white and grey. And WHITE letters on the grey row background. It´s SO BADLY readable now.

Look at the attached picture. Do you have the same? Is it possible to change this layout by myself?

I didnot make any changes to adjust it and it appeared with the lat update.

Update 27/11/2017  WebSite X5 - v14.0.4.3Shopping Cart

  • In some cases the fields in the emails sent were not appearing correctly

If it´s from Incomedia I would suggest that all letters stay in black and the rows can be white/grey. But letters have to be well readable.

At the same time I would suggest that Incomedia should make the standard layout for Product catalog also in black. Some texts and prices are grey now and also not well readable by default. Why should the customers have doubt with prices? Of course here I can change layout as I wish but as default it should be in black I suppose.

What do you think of these subjects? thanks

Posted on the
2 ANSWERS - 1 USEFUL
Malcolm P.
Malcolm P.
User

In my case the problem you describe appeared with the previous version but the latest 14.0.4.3 update on 27/11/2017 appears to have corrected this again. Maybe try holding down the Ctrl key when previewing and then upload the entire site again?

Malcolm

Read more
Posted on the from Malcolm P.
Dmitrij K.
Dmitrij K.
User
Author

Hi Malcolm, 

thanks for your comments.

I noticed that it was really with the update of 20.11.2017. The latest one of 27.11.2107 has really solved this problem.

Read more
Posted on the from Dmitrij K.